Lumina Suites is conveniently located in West Melbourne near to all major attractions such as Flagstaff Gardens, Marvel Stadium, Docklands etc.

Yes. Secured on-site parking is available. Car parking will incur a fee ($30 daily or $200 weekly) and is subject to availability, so please get in touch with us in advance for details.

Non Refundable bookings incur full accommodation charge in case of no-show. Date change is not permitted for Non Refundable bookings. ​ Flexible bookings can be cancelled with 72 hrs notice. Bookings cancelled within 72 Hrs of arrival will incur the first night accommodation charge. ​ No show on flexible booking will incur the first night accommodation charge.

We accept Visa, Mastercard and Amex. Please note that there is a 1.65% surcharge when you pay via Visa or Mastercard and 3.5% surcharge for Amex. **Cash is not accepted.

A security deposit of $200 (Pre-authorisation) is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Depending on your financial institution, these funds may take up to 10 business days to clear after your departure.

Guests can check-in from 2pm and have until 10am to check-out. If you’re arriving before this time or wish for a later departure, we ask that you contact us in advance so that alternative arrangements can be made (subject to availability, an additional fee may apply).

Check in during office hours (Monday to Saturday 7 AM to 10 PM, Sunday 9 AM to 5 PM) is at the reception located on 105 Batman Street, West Melbourne, VIC - 3003. Outside office hours, our Guest Relations team will contact you prior to your stay to provide instructions for checking-in and will be happy to address any concerns you may have. For further information regarding check-in, please email info@luminasuites.com.au

Yes. We do offer complimentary luggage storage service for early arrivals and late departures. Please note that we do not offer long term storage once you have departed. The following luggage storage facilities can be found within close proximity: Smarte Carte (Opposite Southern Cross Station) and Southern Cross Station Luggage Service | T. 1800 800 007

Guest access to facilities vary across our apartments. At Lumina Suites (Melbourne Village) you are welcome to use these facilities: ​Gym and Wellness Room Swimming Pool

We offer weekly complimentary Housekeeping service at Melbourne Village. Extra Housekeeping service is available upon request, at a cost of $85 for One Bedroom Apartment and $110 for Two Bedroom Apartments. Valet Laundry services are also available at an additional cost. Please contact Guest Relations via email info@luminasuites.com.au for more information.

Melbourne Village has a 24 Hr on-site Concierge to assist our guests with any emergency needs. All non-emergency needs can only be addressed during office hours.

Yes. Lumina Suites offers complimentary Wi-Fi internet access in all of our apartments (Daily data limit applies). High-speed 400/400 Mbps unlimited data is also available for our guests to subscribe. Please contact Guest Relations via email info@luminasuites.com.au for more information.

Lumina Suites have a strict NO smoking policy in all apartments. Please respect this for the comfort of other guests. If you do need to smoke, we ask that you do so outside in the designated smoking area.

Festival Hall - 400.0m Flagstaff Gardens - 650.0m Marvel Stadium - 750.0m Queen Victoria Market - 850.0m Southern Cross Station - 900.0m Docklands - 1.4km Melbourne Aquarium - 1.5km Melbourne Convention and Exhibition Centre - 1.6km Federation Square - 2.5km